Privacy Policy

Hosting industry specialists

Acceptance of Terms
By using any of our websites, you signify your acceptance of our Privacy Policy.
In case you do not agree with this Privacy Policy, please do no further use our website(s), leave our website immediately
and clear our website(s) from your browser history and cookies.

Who are we?
PROBEGIN is a Group of IT Development and Consulting companies with subsidiaries in The Netherlands and Ukraine. When we ask you for your personal information at www.probegin.com or any other website owned by PROBEGIN, you are sharing that information with the whole PROBEGIN Group.
PROBEGIN is taking all necessary steps to ensure your data is protected under the European GDPR law.

What information are we collecting and storing
We collect information only necessary for us to utilize and optimize our website so we can offer you our services in the best possible way.
By using our websites, you agree to the collection, use and disclosure of your information in the manner provided inthis Privacy Policy.

Our website(s) are collecting usage statistics such as pages viewed, number of unique visitors, funnels, browser type and version, device, screen resolution and mouse tracking, for analysis purposes, so we can optimize our website, information, services, content, offers and provide you with a user friendly experience on our website(s).

Third Party links
A website from PROBEGIN might contain links to third party websites, to whom we link to or who have linked to us in some way.
Those websites which are not under the ownership of PROBEGIN, are also not operated by PROBEGIN and thus PROBEGIN is not responsible for any information you have provided to those websites, as they will be governed by their own privacy policy principles and data collection protection policies. Therefor PROBEGIN can not be held responsible or liable for information handling procedures and/or policies of such third party sites.

Third Party Systems

Payment Provider
PROBEGIN is using but not limited to third party payment providers.
In order to process your payments a trusted third party called Rabobank Omnikassa is being used to offer online payment services to our clients.
Your data is stored only for the service providing of the online payment and not longer then is strictly needed by legal terms. We send and store your data in a encrypted connection and environment. In the case Rabobank might ask for deferral of payment, Rabobank might share this information to be assest on their financial position with Credit Ratings.

Twinfield
PROBEGIN uses Online Twinfield software for accountancy purposes.
This is a Third Party system which is used for our administration.
We send and store your data in a encrypted connection and environment.
In the case Twinfield might ask for deferral of payment, Twinfield might share this information to be assest on their financial position with Credit Ratings.

WHMCS
PROBEGIN uses WHMCS as a CRM system. We send and store your data in a encrypted connection and environment. We are not sharing your data with WHMCS company, we are hosting it in a protected environment, where access can only be granted on IP and two factor access.

Purpose of data processing

General purpose of the processing

We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this data to – other than at your request –
to contact you at a later time, we ask you for explicit permission. Your information will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties have all been kept confidential on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data
Data that is automatically collected by our website is processed with the aim of further improving our services. This information (eg your IP address, web browser and operating system) is not personal data.
Participation in tax and criminal investigation
In such cases, PROBEGIN BV may be obliged to share your information in connection with government tax or criminal investigations on the basis of a legal obligation. In such a case, we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods
We keep your information as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a request for forgiveness. Based on applicable administrative obligations, we need to keep invoices with your (personal) data, so we will keep this data for as long as the applicable period is in effect. However, employees no longer have access to your client profile and documents that we have produced in connection with your assignment.

Your rights
On the basis of the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data that are processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights.
In principle, in order to prevent abuse, we will send copies and copies of your data only to your already known e-mail address. In the event that you wish to receive the data at another e-mail address or for example by post, we will ask you to identify yourself. We keep records of completed requests, in the case of a request for forgiveness we administer anonymous data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems.
You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in the wrong way.

Right of inspection
You always have the right to inspect the data that we process or have processed that relate to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who hold this data at the e-mail address known to us. have, indicating the category below which we have stored this data.

Rectification right
You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed on the e-mail address known to us.

Right to restriction of processing
You always have the right to limit the data that we process or have related to your person or that can be traced back to you. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data until you cancel the restriction will no longer be processed.

Right of transferability
You always have the right to have the data that we process or have processed and that relate to your person or that can be traced back to you, performed by another party. You can submit a request to that effect to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all information about you that we have processed or that have been processed by us by other processors or third parties on the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights
In such cases you have the right to object to the processing of your personal data by or on behalf of PROBEGIN BV. If you object, we will immediately stop the data processing pending the settlement of your objection. If your objection is well-founded, we will make copies and / or copies of data that we process or have made available to you and then permanently discontinue the processing.
You also have the right not to be subject to automated individual decision making or profiling. We do not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our contact person for privacy matters.

Cookies
Google Analytics
Through our website, cookies are placed from the American company Google as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website. This processor may be obliged to provide access to these data on the basis of applicable laws and regulations. We collect information about your browsing habits and share this information with Google. Google can interpret this information in conjunction with other datasets and thus track your movements on the internet. Google uses this information to provide, among other things, targeted advertisements (Adwords) and other Google services and products.

Cookies from third parties
In the case that software solutions from third parties use cookies, this is stated in this privacy statement.

Changes to the privacy policy
We reserve the right to change our privacy policy at any time. On this page you will always find the most recent version. If the new privacy policy affects the way in which we process already collected data relating to you, we will notify you by e-mail.

Contact details
PROBEGIN BV
Wisselweg 33 1314CB
Almere Netherlands
T (085) 401-6527
E info@probegin.com

Contact person for privacy matters
Rogier van Scheppingen